In this episode of Fusion Talk, Steve and Anouck delve into KM, a subject that has been around for many years and is constantly discussed. Why, may you ask? Well with Topic being depreciated, CoPilot on the horizon, and all the scare stories about how CoPilot needs you to restrict access, it was time to get practical and talk Knowledge Management.
Steve gets excited and starts interrupting, and Anouck tells him to wait until she is finished. Anouck interrupts, and so it is 1 each on the interruption scoreboard. But that’s OK because these two experienced consultants have much to share, and sometimes passion is not always controllable.
We look at some definitions around KM, take a stab at Knowledge Culture, and hint at a Model coming out in the future. We obviously look at SharePoint, the best KM tool in the world, and touch on the balance between closed and open access to content, with a small stab at Security for getting in the way.
In our experience, the conclusions are that Companies with a Knowledge management Strategy achieve better business outcomes, and it needs some measurement to define value and effectiveness. All this in one hour of fun and FusionTalk.